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Be part of the opening team of the new Fraser Suite Hamburg

Tasks, duties and responsibilities:

As our Senior Sales Manager –  your primary focus will be to develop and grow domestic and international accounts predominantly in the Corporate-, Group MICE-, Consortia and Extended Stay market segments. 


As our senior sales specialist, you will initially be responsible for developing New Business by promoting Fraser Suites Hamburg as the new luxury hotel of choice in Hamburg for High Net worth travelers. With exceptional local knowledge & contacts within the region you will undertake extensive travel in order to meet key accounts, develop and qualify potential accounts, participate in road shows and regional travel exhibitions in order to grow the portfolio of accounts. You will also undertake regular Account Management activities such as hosting fam-trips, arranging client visits to Fraser Suites Hamburg and liaising with travel managers.


You will work closely with our Director of Sales & Marketing Germany on a day to day basis in order to support the implementation of the wider Fraser Suites Hamburg Sales strategy. This will include undertaking other management responsibilities in the team during their absence to ensure the sales team achieve weekly targets and secure new business across all market segments operating at the luxury end of the market to grow market share, average rate and REVPAR across the business. 


Tasks, duties and responsibilities:

  • Achieving a weekly / monthly KPI’s and new accounts 
  • To be proactive with locating new business through the appropriate media
  • Responsible for proactively driving revenue and securing business 
  • To be able to negotiate effectively to achieve an overall high ADR
  • To maintain an open and frequent communication between other departments and other properties
  • Representation of Frasers Hospitality on sales meetings, in-house events, exhibitions, conferencesand networking events
  • To optimize room utilization by assessing the demand and supply for accommodation
  • To manage special projects under the direction of Director of Sales of Marketing Germany
  • As the role develops and grows you will be expected to play an active role in the formulation of the annual sales budget for the hotel, from which you will regularly report on business trends, performance, revenue and costs against the P&L
  • To assist in ensuring efficient administration of the department is taking place to support all sales activities

Skills, Knowledge and Experience:

  • Min. 3 years’ experience as a Sales Manager in a similar capacity of hotel who sees him or herself in the next senior sales position 
  • Business- or Hospitality related degree (i.e. BSc Hotel / Tourism Management)
  • Previous experience working at the Luxury end of the market as a Sales Manager or Senior Sales Manager
  • In depth knowledge of the MICE, Group, Corporate, Consortia industry
  • In depth knowledge of online providers and Social Media
  • Some knowledge of the serviced apartment industry
  • Ability to solve problems quickly
  • Exceptional grooming and communications skills a must including a fluent level of spoken and written English and German 
  • Well networked in the local market, luxury hotel- & travel trade industry

We offer

  • A detailed and effective training for your position
  • Fair payment as well as recognition and appreciation of your performance
  • Annual salary adjustement
  • An unlimited employment contract for a long-term and your secure future
  • Increase in vacation up to 30 days per year
  • Digital time record
  • Regular employee events
  • A full equipped staff canteen for your daily refreshment
  • A workplace in the heart of Hamburg with latest technology and equipment
  • Regular appraisal interviews for your orientation, support and career planning
  • An entry into a constantly growing company with international career prospects and development opportunities

... and many more advantages & benefits.


If you would like to live our company values: Commitment, Progressiv, Real and Respectul we are more than happy to receive your full application with your C.V. in English, motivation letter, possible starting date and your salary expectations to: hr.hamburg@frasershospitality.com


Fraser Suites Hamburg
Rödingsmarkt 2
20459  Hamburg
Herr Mario Schaale
Human Resources Assistant


Fraser Suites Hamburg

Das Hotel Fraser Suites Hamburg befindet sich in einer der angesehensten Gegenden der Stadt, wo die Eleganz der Neuer Wall Einkaufsstraße, die Energie der Hafen City und die Geschichte des Weltkulturerbes Speicherstadt aufeinander treffen. Unsere Gäste stellen schnell fest, dass hier Geschichte, Kultur, Unternehmertum und die Künste nur wenige Schritte von ihrer luxuriösen Unterkunft entfernt zu finden sind.

Dieses 5 Sterne Luxushotel befindet sich im Gebäude der historischen Oberfinanzdirektion, den ehemaligen Büros von Hamburgs Steuerbehörde und im Herzen der Hansestadt. Alle 154 Zimmer und Suiten sind so gestaltet worden, dass sie einen entspannten und eleganten Aufenthalt ermöglichen. Die Außenfassade sowie viele Teile des Innenraums sind denkmalgeschützt, da es sich bei dem Gebäude um eines der berühmtesten Häuser in Hamburg handelt.

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